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Times

 

Normal Opening Times

 Monday - Friday

AM

PM

Doctors' Appointments

8.00 - 11.30am

2.00 - 6.20pm

Practice Nurse Appointments

8.30 or 9.00 - 11.00am

2.00 or 3.00 - 17:30 or 6.30PM

Phlebotomy Appointments

Monday, Thursday and Friday 8.00 to 10.40am

HCA Appointments


Monday, Thursday and Friday 

Monday, Thursday and Friday 

 

 Reception and    Phones

 

  Monday to Friday

   8.00am to 6.30PM

 

Extended GP access over Christmas and New Year 2017-18

GP appointments available over Christmas and New Year

Extra appointments are available for patients in the evenings, at weekends and on Christmas Day, Boxing Day and over New Year.

If you need to see a GP urgently and can’t get an appointment in our usual surgery hours, please call 111 and ask to book a GP appointment. Alternatively, you can visit the walk-in centre at the White Horse GP surgery in Vale Road, Northfleet which is open from 8am to 8pm every day of the year except Christmas Day (and Easter Sunday).

The extra GP appointments are designed to help relieve the pressure on A&E and out of hours GP services over the festive period.

Not all GPs will be open in the evenings, on the Bank Holidays and at weekends – but those which are will be able to see patients registered at any practice.

The NHS is under unprecedented pressure locally and nationally with many people going to A&E when they could get care elsewhere. Help us to help you use the NHS wisely by calling 111 to speak to a call handler who can advise you where you can see a doctor, and if appropriate will redirect you to other NHS services.

 

The additional GP capacity in Dartford, Gravesham and Swanley will run from 22 December to 8 January.

 

Health advice when we are closed

pharmacy is a good place to go for minor ailments. Your local pharmacist is a medicines expert who can advise on the best way to treat colds, coughs, sore throats, hay fever, verrucas, digestive problems and more, and you probably won’t need a prescription as many over-the-counter medicines are readily available for these conditions. You can find out when local pharmacies are open on the NHS Dartford, Gravesham and Swanley Clinical Commissioning Group (CCG) website.

The Health Help Now app can be downloaded the app from www.healthhelpnow-nhs.net or from Google Play or the App Store. It can guide you to the best service for your symptoms, and tell you the nearest NHS services that are open during evenings, weekends and bank holidays, including pharmacies.

If you don’t have internet access or a smartphone, and need health help when it’s not an emergency, NHS 111 can give you free health advice, 24 hours a day, 365 days a year. Just dial 111.

If you  need an urgent GP appointment when we are closed, the GP-led White Horse Walk in Centre in Vale Road, Northfleet DA11 8BZ, is open from 8am to 8pm.  You don’t need to book an appointment.

For emergency dental care, contact your own dentist first. At evenings, weekends and bank holidays (8.30am to 1.25pm) you can call DentaLine on 01634 890300.

For people with mental health issues, free confidential emotional advice and guidance is available 24 hours a day, seven days a week, from the Mental Health Matters helpline on 0800 107 0160. The Samaritans are also there to listen at any time of day or night and can be reached by dialling 116 123.

If you suffer a minor injury, trained nurses at minor injury units (MIUs) across Kent can assess and treat cuts, sprains, minor burns, minor dislocations of the fingers and toes, minor eye injuries and remove foreign bodies from, for example, ears and noses. MIUs cannot treat babies under one year old.  MIUs are open every day of the year. You can find minor injury units at the following hospitals.

Gravesham Community Hospital: Bath Street, Gravesend, DA11 0DG. Phone: 01474 360816. Open 8am to 8pm, every day of the year.

Sittingbourne Memorial Hospital: Bell Road, Sittingbourne, ME10 4DT. Phone: 01795 418300. Open 9am to 9pm, every day of the year.

Sheppey Community Hospital: Plover Road, Minster, ME12 3LT. Phone: 01795 879100. Open 9am to 9pm, every day of the year.

If you have chest pains or your injury or medical problem is urgent or life-threatening, you should visit A&E at Darent Valley Hospital or Medway Hospital.

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