Horsmans Place Surgery - News
We are aware there are significant problems getting through to us on the phone. We are sorry this is the case and would like to explain a little about why that is.
The Institute of General Practice Management has launched a campaign to raise awareness of some of the abuse our teams face every day
To limit footfall in the surgery, prescriptions, sick notes, letters etc will only be available to collect between 11am and 12pm and then again between 5.00pm and 6.00pm
We will no longer be issuing printed prescriptions, and all prescriptions will be sent electronically to your pharmacy to limit/stop footfall to the surgery
Please be advised that abusive language towards our staff will not be tolerated
If we do not have written consent from a patient, we are unable to give prescriptions or information to a third party