Prescriptions

You can order repeat prescriptions

online using your NHS account via the NHS website or the NHS App. In your account you can view all your repeat medicine so you can select the ones you need. You can also nominate a specific pharmacy to collect your prescription from
in writing. State the exact names of the medication you need. Drop your request into the surgery during practice hours. Out of hours you can leave any repeat prescriptions in the surgery letterbox by the front door
by email at prescriptions.hps@nhs.net . This email is for prescription requests only and will be closing soon as we move over to the NHS App

We are unable to accept any prescription request by telephone or at reception.

NHS App

NHS App gives you a simple and secure way view and order repeat prescriptions and much more. Our reception team can offer you support registering for and using the NHS App.

Information about the NHS App

Get started with the NHS App

Collecting Prescriptions

Allow 3 full working days before collecting your prescription request. This is to allow enough time for us to process it.

We will need a signed consent form from you for someone else to collect prescriptions on your behalf. These are available from reception.

Dispensing

Although we are not a dispensing practice, there is an on-site pharmacy (Core). If you need collection and delivery of your prescription you need to arrange this with your preferred pharmacy.

Questions About Your Prescription

Contact the surgery if you have questions about your medicine or your prescription.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Electronic Prescribing Service (EPS)

The NHS is phasing out green prescriptions. The majority of prescriptions are now processed electronically through EPS.

EPS allows prescribers to send prescriptions electronically to a dispenser of the patient’s choice. They are known as their “nominated” dispenser. Paper prescriptions will continue to be available in special circumstances. Almost all prescriptions will be processed electronically.

If you have a problem with the Pharmacy unable to locate your electronic prescription please speak to Reception staff. They can issue you with a token to take to the chemist to get your medication. Having a nomination means you are able to pick up your prescriptions without needing to collect tokens each time.