At Horsmans Place Surgery, reserved car parking spaces for the disabled are marked near the side door. Wheelchair access to the building is via a ramp near the front entrance. Patient services are provided at ground floor level. If you have mobility problems and your doctor is situated upstairs, please tell our reception staff that you need to be seen downstairs. Arrangements will then be made for you to consult with your doctor in a downstairs room. A disabled patients' WC is provided near the front entrance. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement. We plan to carry out an 'Access Audit' this year and will ensure the outcome of the Audit is posted here on our website.
We have a disabled Toilet to the ground floor and a hearing loop in reception which is by the appointments desk, please ensure our receptionist knows you have a hearing aid so she can ensure the loop is switched on and positioned correctly.